Feedback from previous guests about their experience
84%
liked the resort and would come back again
Spacious rooms
Helpful service
Loud neighbors
Limited dining options
8.4/10
Great
Rooms
6.7
Location
6.8
Service
8.8
Dining
5.0
Guest reviews
8.4/10
based on 10 reviews
6.5
6.5/10 based on 77 reviews
Mike
United States,
January
2025
6.2/10
I stayed at this hotel, and while I appreciated the beautiful interior and the overall ambiance, my experience was marred by a few issues. The noise from the adjoining room and the broken air conditioner really affected my comfort, though the staff was genuinely helpful throughout my stay. The location promised potential for exploration, but I found it a bit removed from the main attractions. Overall, it had its highs and lows, making it a mixed bag for my trip.
Rooms
5.0
The room had a lovely balcony with a view of the trees out front, but it was quite noisy due to a problematic door to the other room beside mine. The air conditioner was broken during my stay, which compromised the comfort level quite a bit.
Service
9.0
The staff was incredibly courteous and went out of their way to be helpful, which definitely uplifted my experience despite other issues.
Location
7.0
The hotel's location was decent for exploring Banjul, especially since I had work there, but it felt a bit detached from the bustling areas.
Dining
5.0
Dining was not what I expected; it had its moments, but overall it could use significant improvement in both quality and variety.
Facilities
6.0
The facilities looked great, but I didn't have a chance to fully enjoy them given my overall experience.
Christian
United Kingdom,
January
2025
6.8/10
I had a pleasant stay at the hotel, with clean and comfortable rooms that provided a nice retreat. The staff went above and beyond to meet my needs, making the service a highlight of my trip. While the location offered a peaceful atmosphere, it felt a bit remote, and I found the dining options to be somewhat lacking in variety. Overall, it was good value for money, but there are areas that could use improvement.
Rooms
7.0
The rooms were clean, although they showed signs of wear and tear. They were comfortable and quiet, making it a nice place to unwind.
Service
9.0
The staff were incredibly attentive, bending over backwards to ensure my needs were met. They were friendly and truly made me feel welcome.
Location
6.0
The hotel's location was quite peaceful, away from the bustle of the city, but it felt too remote for my liking.
Dining
5.0
Dining was decent, but I'd say it lacked variety. The breakfast options could be improved to offer more choices.
Facilities
7.0
The facilities were adequate, providing the basics for a comfortable stay, but nothing particularly exceptional stood out.
Joy
United Kingdom,
December
2024
5.6/10
I found the hotel to be conveniently situated for my business in Banjul, making it easy to explore the local area. The staff was pleasant and always willing to help, which made my stay more enjoyable. However, I faced a lot of noise from neighboring rooms, and the dining experience left much to be desired. Overall, it's a decent option, but there are definitely areas for improvement.
Rooms
5.0
The rooms had a nice view overlooking the trees at the front, but the noise from the doors of adjacent rooms was quite disruptive. Additionally, the air conditioning wasn't functioning well, which was disappointing.
Service
8.0
The staff was courteous and really helpful throughout my stay, making me feel welcome.
Location
6.0
The location suited my needs as I had business in Banjul, but it’s a bit detached from the main city attractions.
Dining
5.0
Dining was not up to par; I expected better options and the overall quality was lacking.
Facilities
5.0
I didn’t have the chance to explore many facilities in-depth, but overall they seemed basic.
Harper
United Kingdom,
December
2024
6.2/10
I had a stay that was both enjoyable and frustrating. The rooms were spacious and offered a peaceful view of the trees at the front of the hotel. Unfortunately, the noise from the adjoining room disturbed my relaxation, and the air conditioning was broken during my visit. The service was outstanding, with staff going out of their way to help me with my needs. As for the location, while I appreciated the local vibe and proximity to Banjul for business, it felt quite far from the main attractions. Overall, it's a mixed bag—great staff and lovely rooms, but some improvements needed in the noise and amenities.
Rooms
7.0
The rooms were spacious and well-equipped, with a nice view of the trees, but the noise from the neighboring room was disruptive.
Service
9.0
The service was exceptional; everyone was very helpful and went out of their way to ensure I was satisfied.
Location
6.0
The hotel was quite far from the main city, but I enjoyed exploring Banjul and the local area.
Dining
5.0
The breakfast options weren't quite what I expected, lacking in variety and authenticity.
Facilities
5.0
Some facilities were lacking, particularly due to broken air conditioning, which was disappointing.
George
United States,
December
2024
6.6/10
I had a mixed experience at this hotel. The rooms were spacious and well-equipped, making it comfortable for my stay, but the noise from the neighboring room's door was distracting. The service was fantastic—everyone was really helpful, though the management seemed a bit off. The location was convenient for my business, but a little isolated from the city's main attractions. Dining options were lacking in variety and could be improved. Overall, it felt good for the price, but there are definitely areas for improvement.
Rooms
7.0
The rooms were spacious and well-equipped, but I struggled with noise from the door next to mine.
Service
9.0
The service was really great and always helpful, with staff going out of their way to satisfy my requests.
Location
6.0
The location was convenient for my business in Banjul, but it felt a bit too remote from the main areas of the city.
Dining
5.0
The dining experience lacked variety and wasn't what I expected.
Facilities
6.0
The hotel facilities were adequate but could benefit from improvement.
Spacious rooms
Loud neighbors
David
United Kingdom,
October
2024
7.0/10
I found the hotel to be spacious and well-equipped, with a lovely view overlooking the trees at the front. However, the noise from the adjoining room was quite distracting, and the air conditioning wasn't working properly, which was disappointing. On the service side, there were some issues with communication, but the manager really went out of their way to make sure I was satisfied. The location was a real highlight for me as it allowed for easy exploration of Banjul, although the dining options left a bit to be desired.
Rooms
7.0
The rooms were spacious, overlooking the trees, and well-equipped, but the broken air conditioning made it less comfortable. The noise from the adjoining room was quite bothersome.
Service
8.0
Service had some issues with communication, but the manager was truly helpful and ensured my orders were satisfied.
Location
9.0
The location was perfect for my business in Banjul and allowed me to explore the area and interact with locals easily.
Dining
5.0
I found the dining options to lack variety and wasn't exactly what I expected, but it was okay.
Facilities
6.0
The overall facilities were acceptable, but nothing particularly stood out.
Kirsty
United Kingdom,
October
2024
6.6/10
I had a mixed experience at this hotel. The rooms were generally clean and comfortable, but I did face some noise issues from the neighboring room. The service was pleasant and genuinely nice, which added to the positive side of my stay. However, I was disappointed with the dining options, as they didn't meet my expectations. The location was decent for my business needs, as it allowed me to explore Banjul town and interact with the locals, but it felt a bit far from the city center.
Rooms
7.0
The rooms were quite clean and comfortable, but I encountered some noise from the door to the room next to me.
Service
9.0
The service was really great; the staff was always helpful, which made my stay more enjoyable.
Location
7.0
The hotel was somewhat outside the main city, but it served me well as I had business in Banjul and I enjoyed wandering around the local area.
Dining
5.0
The dining experience was not what I expected; it could definitely be improved.
Facilities
6.0
Facilities were decent, though nothing stood out as exceptional.
Mike
United States,
September
2024
6.8/10
I stayed at this hotel and found it to be spacious and well-equipped, with a nice view of the trees out front. The noise from the adjoining room was a bit disruptive though. The service was generally pleasant and helpful, especially Ibraim, who was always available when I needed assistance. On the downside, the dining options were rather limited and didn’t meet my expectations. Overall, the price felt reasonable given the spacious rooms and the friendly service, but I wish the restaurant had more variety.
Rooms
7.0
The rooms were spacious and well-equipped, offering a nice view of the trees. However, the noise from the adjoining room made it less comfortable.
Service
8.0
The service was pleasant, with a standout experience from Ibraim, who was super helpful throughout my stay.
Location
9.0
The hotel was perfect for exploring Banjul, being within walking distance to various attractions and local markets.
Dining
5.0
Unfortunately, the dining experience lacked variety and was not what I expected, leaving me somewhat disappointed.
Facilities
6.0
While there were decent amenities, they did not stand out, and I felt they could use an upgrade.
George
United States,
September
2024
7.2/10
The hotel was clean and comfortable, making for a decent stay overall. However, the noise from neighboring rooms was quite distracting. Service was top-notch, with staff going out of their way to meet my needs. While I appreciated the cleanliness, the location felt a bit too remote for my liking, which limited my options for exploring nearby attractions.
Rooms
7.0
The rooms were quite clean and comfortable, but noise from the door to the neighboring room made it less ideal.
Service
10.0
The service was fantastic; the staff went above and beyond to ensure my order was satisfied.
Location
5.0
The location was too remote for my taste, being outside the main city and limiting entertainment options.
Dining
Facilities
7.0
The facilities met my needs, but nothing stood out as exceptional.
Andrew
United States,
August
2024
7.0/10
I had a mixed experience at this hotel. The rooms were spacious and well-equipped, giving me a comfortable stay, and I loved the view of the trees at the front. However, there was quite a lot of noise from the neighboring room. The service was genuinely helpful, but the dining options left much to be desired, lacking variety and overall quality. While the location allowed me to wander around Banjul and appreciate the local culture, being a bit outside the main city was a slight drawback.
Rooms
8.0
The rooms are spacious and well-equipped, offering great comfort. My favorite part was the view of the trees out front, which was quite relaxing.
Service
9.0
The service was really great; the staff went out of their way to ensure my orders were satisfied, making my stay enjoyable despite the noise issues.
Location
7.0
Though the hotel is a bit outside the main city, I enjoyed wandering around Banjul, chatting with locals, and finding good food nearby.
Dining
5.0
The dining experience didn't meet my expectations, as the food lacked variety and could definitely be improved.
Facilities
6.0
The facilities were decent, but nothing stood out that made them memorable.
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